Support
Help Desk
Hyper-responsive support for laptop issues, SaaS access, and office equipment—designed for remote and hybrid teams.
Fractional IT · Modern Ops · White-Glove
IT that grows with you—from seed to scale.
Hyper IT Group partners with startups and hyper-growth companies to build calm, scalable IT foundations—help desk, devices, access, security, and everything in between—so your team can actually get work done.
Services
A practical, end-to-end IT stack for modern teams. Start with one area or let us build the full picture over time.
Hardware
Asset Management
Device lifecycle tracking from procurement to recycling, plus loaners, back stock, and vendor coordination.
People ops
Onboarding & Offboarding
Clean, predictable processes for new hires, transitions, and offboarding—accounts, equipment, and access all in sync.
SaaS
SaaS Management
License hygiene, renewals, and vendor coordination so your stack stays lean, secure, and cost-effective.
Security
MDM & Endpoint Protection
Rollouts for tools like JumpCloud MDM and CrowdStrike—cohorted, well-communicated, and aligned to SOC 2 / ISO 27001 needs.
Governance
Policies & Documentation
Practical IT policies, runbooks, and playbooks in tools like Notion, Jira, and your help desk—written in plain language.
Logistics
Storage & Logistics
Device storage, shipping, and recycling workflows so hardware doesn’t pile up under someone’s desk.
Strategy
Projects & Budgeting
IT roadmap, project management, and strategic budgeting aligned to your headcount plans and runway.
How We Work
Flexible engagement models for companies that need real IT ownership without hiring a full internal team on day one.
01
Fractional IT Department
Hyper IT Group acts as your IT team—owning the roadmap, tickets, vendors, and communication with your staff.
- Ideal for 20–200 person teams.
- Weekly syncs with leadership & People Ops.
- Dedicated help desk, asset and access workflows.
- Built to scale until you’re ready to hire in-house.
02
Projects & Rollouts
One-time or multi-quarter work to get critical initiatives over the line without derailing your team.
- MDM and endpoint rollouts (e.g., JumpCloud, CrowdStrike).
- Onboarding/offboarding redesigns and automation.
- Jira ITSM and help desk migrations.
- Device refresh and recycling programs.
03
Advisory & Second Opinion
Strategic guidance for founders, ops, and early IT leaders who want a sounding board grounded in real-world execution.
- Tooling evaluations and roadmap design.
- Compliance-aligned IT baselines (SOC 2 / ISO 27001).
- Hiring plans and role design for internal IT.
- Quarterly reviews of your IT posture and spend.
Selected Work
A few examples of the type of work Hyper IT Group is built around. Specific company names omitted here, but references are available on request.
Rollout
JumpCloud MDM & IdP for 200+ Devices
Designed and executed a phased JumpCloud rollout (test cohorts, pilots, then full org) across macOS, Windows, and Linux. Paired with clear comms, Slack support channels, and exec escalation paths.
Security
CrowdStrike Endpoint Protection Deployment
Implemented CrowdStrike across a global fleet, aligning policies with compliance requirements while keeping friction low for everyday users.
Process design
Onboarding & Offboarding System Redesign
Rebuilt onboarding/offboarding using Jira ITSM, forms, and standardized checklists. Integrated with HR workflows and asset tracking, including email routing and shared-drive handoffs.
About
Hyper IT Group is intentionally small and hands-on—focused on high-touch service, clear communication, and modern tooling.
The goal of Hyper IT Group is simple: give growing companies the level of IT care, organization, and strategy usually reserved for much larger organizations—without the overhead.
We focus on efficiency, autonomy, and white-glove service. That means fast responses, thoughtful processes, and a strong bias toward documentation so that nothing lives only in someone’s head.
Because Hyper IT Group was built inside real, fast-moving startups, we understand how to work with distributed teams, evolving org charts, and constantly changing tools—while keeping things stable for the people just trying to do their jobs.
Contact
Ready to get IT off your plate? Share a bit about your company size, current tools, and pain points—we’ll take it from there.
The ideal fit for Hyper IT Group is an early-stage or growth-stage company that:
- Is remote or hybrid with a distributed team.
- Uses (or wants to use) modern SaaS and cloud tooling.
- Needs IT to be organized, responsive, and security-minded.
If that sounds like you, reach out and we’ll schedule a short intro conversation.
Email Hyper IT Group- Email hello@hyperitgroup.com
- Location Denver, Colorado · Remote-first
- Focus Startups & hyper-growth tech companies
- Engagements Fractional IT, projects, and advisory